From Minor Maintenance to Major Repairs
- Battery replacement
- Controllers and joystick repair
- Wiring and electrical issues
- Motor repairs and service
- Seat and back repair
- Armrest and footrest repair
- Maintenance for tires and wheels
How Our Repair Services Work
Call us at 1-877-854-9363 or Schedule Your Service Online Today. You’ll then speak with a customer service representative who will ask a few questions about what’s not working on your wheelchair or scooter. They will schedule a time and date for a certified technician to visit your home or office. Additionally, they will explain our Service Provider Agreement. You may also choose to get repair help over the telephone.
The technician will provide a full evaluation of your equipment. Many small repairs can be made the same day. Larger repairs may require a return visit or taking your chair away to be repaired. The technician will outline the repair process with you and, once your chair or scooter is fixed, will walk you through the proper operation as needed.
Service Provider Agreement
When you need service for your mobility product, you can rely on WI Medical to provide you quality service at a great price. Customers can pay with cash, credit card or take advantage of Care Credit financing options (available by clicking here).
We offer two options for service and repair: You can choose In Home Service or Phone Support.
Our In Home Service Fee is $124.99. This includes our local technician’s travel costs when they are dispatched to your home as well as the evaluation, diagnosis and estimate of your repair. The $124.99 fee is non-refundable and all sales are final.
What is not included with the $124.99 fee? Parts and service are not included. If parts are needed or if repairs are needed, the service provider will provide you with a written quote. The first hour of labor is $70.00. Each and every additional hour of labor is charge per 15 minutes at $17.50. *Individuals who live outside of a major metropolitan area may be required to pay for mileage if the total round trip is over 100 miles. We charge $0.99 for every mile above 100 miles.
After your payment is made, we will schedule a service call within 1 to 2 business days in most cases. After you reserve your technician, the dispatch department will contact you to confirm the date and time for the technician to arrive.
Our Phone Support Service Fee is $79.99. A repair technician will listen to the issues you are having with your mobility equipment and then walk you through instructions for fixing the equipment. The $79.99 fee is non-refundable and all sales are final.
Be sure to keep your service request ID # handy as the service technician may ask you for it.
Service and Repair of Power Wheelchairs
- Travel or portable wheelchairs
- Full size wheelchairs
- Heavy duty and high weight capacity wheelchairs
- Complex rehabilitation wheelchairs
- Customized, custom-built wheelchairs
Service and Repair of Manual Wheelchairs
- Travel or basic wheelchairs
- Lightweight wheelchairs
- Ultralightweight wheelchairs
- Heavy duty and high weight capacity manual chairs
- Sports and athlete wheelchairs
- Wheelchairs for bathrooms, pools, beach
- Pediatric wheelchairs
Service and Repair of Mobility Scooters
- 3 wheel travel scooters
- 4 wheel travel scooters
- 3 wheel full size scooters
- 4 wheel full size scooters
- Heavy duty and high weight capacity scooters
- Folding scooters
- All-terrain scooters
- Recreational scooters
Repair, Maintenance and Parts for most mobility equipment providers, including: Drive Medical | Invacare | Quickie | TiLite | SpinLife | Sunrise Medical | Jazzy | Golden | Metris Health | eWheels | Whills | Afkim | Mobility Express | Quantum Rehab | Hoveround | 1-800-Wheelchair | Pride Mobility | Shoprider | CTM Homecare | Karman | Numotion | Mobility Express
What separates WI Medical from other providers?
- Get nationwide service, no matter where you live
- More than 25 years of wheelchair custom build and repair experience
- Certified technicians skilled in evaluations and customization
- Many repairs done in-home on first appointment
- Licensed, bonded and insured
- On call clinical support
- We confirm proficiency in usage before leaving your home
- National insurance coverage – Private, Workmen’s Comp, etc
- All equipment with manufacturer warranty’s
- American Association for Home Care Member
- Nationally accredited by BOC for Quality Patient Care
Power wheelchair repairs done right, and for the right reasons
At WI Medical, our goal is to ensure your power wheelchair or mobility scooter is fully operational and works exactly like you need it to. We understand that your equipment allows you the freedom to move around and manage daily tasks. For many of our patients, their chair is Absolutely Essential. Our company not only provides repair and maintenance services, but we’re also involved with client from the very beginning when they first get their customized wheelchair. Whether the chair was designed for a medical reason, injury or an aging body, our repair technicians can fix it. We’ve worked on most major brand and models of wheelchairs and scooters.
Our Certified Technicians Provide Nationwide Wheelchair Repair, Service and Maintenance
With over 25 years of experience with medical equipment, as well as workman’s comp and personal injury claims, we are uniquely qualified to insure our customer has the best resources with the highest quality products and equipment to serve their medical equipment needs. Our network is literally nationwide. With simple scheduling, most of our repair technicians can be to your home within a day of setting up your appointment. Our goal is to evaluate your repair needs quickly and either make the required repairs the day of the appointment or order the needed parts and set up a followup visit.
- All Georgia
- New Orleans
- Lake Charles
- Pine Bluff
- Kansas City
- St. Louis
- Virginia Beach
- All Virginia
- Washington D.C. Metro
- South Bend
- Des Moines
- Cedar Rapids
- Eau Claire
- Green Bay
- North Platte
- Traverse City
- Grand Rapids
- Long Island
- Oklahoma City
- Dodge City
- Santa Fe
- Grand Junction
- Salt Lake City
- Yuba City
- Santa Rosa
- San Francisco
- San Jose
- Los Angeles
- Long Beach
- San Diego
- Walla Walla
- Las Vegas
- Rapid City
- Twin Falls
- Idaho Falls