Older scooters can present many problems…especially when they’re more than a decade old. At WI Medical, we hear from people every day who need mobility scooter repairs.
The following is an actual inquiry that we received recently.
“I have a Pride Mobility scooter, 11 years old, that needs some attention. I have trouble making turns, especially hard turns with it. This came about all of a sudden. Can you help?”
These inquiries also include the client’s contact information (name, phone, and email). Our clients can reach us through our contact form here or can schedule their service appointments here. Or, they can certainly call toll-free at 1-877-854-9363.
An eleven year old scooter is a really old scooter!
Most scooters only have a 1 year warranty (though many websites or local mobility scooter shops will offer extended warranties for parts and service for additional costs).
A Pride Mobility Scooter can cost anywhere from $700 to $4,000 depending on the model and additional features you choose. For this client, depending on the evaluation provided by our service tech, they may be facing the prospect of a full replacement instead of a repair. An old scooter, like an old car, at some point is more expensive to repair than it may be worth. Our techs are trained to provide options for repairs vs. replacements.
But at 11 years old, the client’s scooter is probably much loved and is surely a part of their daily routine. Repairing the Pride scooter may be an emotional decision as much as anything else.
We provide nationwide service for all makes, models and brands of mobility scooters — many of which are well-known brands like Drive Medical, Pride Mobility and Golden Technologies. There are numerous brands, but the functionality of the equipment is relatively standard. Our technicians have experience and the training needs to handle routine maintenance and repairs as well as major issues and even advice for replacement scooters.
Contact WI Medical Today
We service, repair or replace parts on all brands of wheelchairs, scooters and other durable medical equipment. With our nationwide network of repair technicians, we can provide in-home services fast.
When you contact us, you’ll speak with a customer service representative who will ask a few questions about what’s not working on your wheelchair or scooter. They will schedule a time and date for a certified technician to visit your home or office. Additionally, they will explain our Service Provider Agreement.
The technician will provide a full evaluation of your equipment. Many small repairs can be made the same day. Larger repairs may require a return visit or taking your chair away to be repaired. The technician will outline the repair process with you and, once your chair or scooter is fixed, will walk you through the proper operation as needed.